Hotel Review: Pan Pacific Hanoi

Lobby area of Pan Pacific Hanoi.

Hanoi is home to not only beautiful temples, delicious food and lively streets, but also some of the world’s best hotels. One of the leaders of the pack is the Pan Pacific Hanoi, a hotel designed to delight both the business and leisure traveller.

How was my stay at the Pan Pacific Hanoi? Read on to find out!

I stayed at the Pan Pacific Hanoi in February and have detailed my experiences here. Thinking of staying at the Pan Pacific Hanoi? Read this hotel review to help make your decision.

About Pan Pacific Hanoi

Elegant, yet colourful interior design style at the Pan Pacific Hanoi.

The Pan Pacific brand is renowned for its unique blend of old-school elegance and modern charm, and the Hanoi edition is no different. An iconic hotel located in the heart of Hanoi, a stay here is punctuated by an unparalleled view of West Lake and Tran Quoc Pagoda.

Views over West Lake – still pretty even on a cloudy day.

In the middle of a bustling city, yet, quiet enough to be your oasis retreat in Hanoi, it’s not any wonder why the Pan Pacific Hanoi is a hit with couples, families, tour groups and everyone in between.

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Getting to Pan Pacific Hanoi

A look at the outside of Pan Pacific Hanoi.

From Noi Bai International Airport, the Pan Pacific Hanoi is about 30-minute drive and is most easily reached by taxi or Grab car. Alternatively, you can arrange an airport transfer with the hotel.

If you’re arriving from Hanoi Railway Station, the hotel is about a 15-minute drive.

The hotel is conveniently located just a few minutes from the attractions of Hanoi Old Quarter, including Tran Quoc Pagoda, Temple of Literature, Ho Chi Minh Mausoleum and the Imperial Citadel of Thang Long.

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My room at Pan Pacific Hanoi

Beautiful night view of West Lake from my room at the Pan Pacific Hanoi.

I’m a man that’s all about views, so I was ecstatic with my Pacific Club Room which featured an exquisite view of West Lake and the surrounding area. Being a Club Room, I also enjoyed access to the Club Lounge.

My room at Pan Pacific Hotel.

Inside look at the Club Lounge.

Enjoying the view from my room at the Pan Pacific Hanoi.

My room was supremely comfortable and facilitated a peaceful stay for me. I loved the colours utilised in the room, and how clean everything was. The bathroom was also a nice touch – with a shower room and also a separate bathtub. Just wanted to note that the toiletries here are Balmain branded (very fancy!), which is awesome.

Such a comfortable room.

The products in the bathroom at Balmain branded!

Overall, I loved my room and found it to be extremely luxurious, yet cosy.

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Food and Beverage at Pan Pacific Hanoi

My breakfast spread included bak kut teh and baos – yum!!

The Pan Pacific Hanoi really excels in delivering quality dining experiences. Featuring a staggering 5 venues, there’s something for everyone here.

Enjoying my breakfast up at the Club Lounge.

One of the highlights of my stay was the buffet breakfast that was served every morning. Not only was the food delicious and featured a wide variety, but the service was always top notch.

Cosy dining area for breakfast.

As I stayed in a Pacific Club Room, I was able to make use of the Club Lounge by having breakfast here with a view. The staff here were so, so friendly and kind, and I enjoyed having a chat with them on several occasions.

A look at the Pacifica Restaurant.

Seafood at Pacifica Restaurant.

So many tasty foods served here.

Loved this crab dish!

On one of the nights, I also enjoyed a buffet dinner at Pacifica Restaurant. The restaurant offered a wide selection of seafood, salad, international and western food, which was amazing. I particularly thought the seafood selection was very high quality.

Front entrance of Ming restaurant.

Other venues include Ming (Cantonese cuisine), Song Hong Bar (lounge bar), The Summit (rooftop bar) and The Pastry Corner (bakery).

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Facilities, Hotel Grounds & Other Activities

Chilling by the swimming pool at the Pan Pacific Hanoi.

When you’re not partaking in all the fantastic culinary experiences or enjoying your comfortable room, the hotel also offers a variety of facilities and services.

Taking advantage of the great fitness centre here.

The Fitness Centre is open 24 hours and is actually divided into two parts – primarily a weightlifting section, and a separate cardio area. The gym equipment was well maintained and plentiful, and I really enjoyed working out here.

Absolutely loved the swimming pool area.

My favourite part of the hotel was the Swimming Pool, which features this awesome sunroof concept. Because the natural daylight shines through, the pool water is often warm and perfect for a dip.

Gorgeous sunroof concept at the swimming pool.

The hotel also features a Spa with a range of spa treatments to choose from at relatively affordable prices.

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Staff

What were the staff like at the Pan Pacific Hanoi?

The staff at Pan Pacific Hanoi went above and beyond to make me feel welcome and well taken care of. More than just the usual greetings, the staff would kindly ask me questions about my day and how I was finding everything at the hotel.

All smiles at Pacifica Restaurant – the staff were so helpful here as well!

Because of this, I have a strong impression of how friendly the staff were and couldn’t commend them enough for being such great staff.

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Final Verdict – Should I stay at Pan Pacific Hanoi?

How did I rate the experience at the Pan Pacific Hanoi?

I enjoyed all the aspects of my stay at the Pan Pacific Hanoi, right from check-in to check-out. What a comfortable stay in all regards.

Couldn’t get enough of the swimming pool here.

Not only did my room feature a special view, but that swimming pool was one to remember. The helpfulness of the staff also left a big impression on me.

A unique decorative touch in my room.

If you’re a fan of the hotel’s elegant and classy interior design, then staying here should be a no-brainer. You will love staying at the Pan Pacific Hanoi.

Exterior of Pan Pacific Hotel.

In conclusion – yes, you should stay at the Pan Pacific Hanoi if you have the budget for it.

You can take a closer look at Pan Pacific Hanoi by clicking here.

For more information about the resort or to make a booking, check out Pan Pacific Hanoi’s Official Website.

You can contact the hotel directly here. Please scroll to the bottom of the page to find contact details.

Are you visiting Hanoi? Let me know in the comments below!

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